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Privacy Policy

Last revised: September, 2023

The Matthews.com websites, and any mobile applications (collectively, the “Site”) is a service of Matthews Real Estate Investment Services, Inc., a Delaware corporation with headquarters located in Nashville, Tennessee (“Matthews” or “we”). We have prepared this Privacy Policy to explain (i) what specific Personal Information (defined below) we collect from consumers; and (ii) how we collect, use, protect, and disclose the Personal Information we collect. This Privacy Policy also explains the rights you have with regards to your Personal Information and your choices for managing your Personal Information preferences, including opting out of certain uses of your Personal Information. By accessing or using the Site or otherwise providing us with Personal Information, you consent to this Privacy Policy.

 

We may revise this Privacy Policy from time to time at our sole discretion. When we do, we will also revise the “Last Updated” date at the top of this Privacy Policy. You are responsible for regularly reviewing the current Privacy Policy. The most current version of the Privacy Policy can be reviewed by clicking on the “Privacy Policy” link located at the bottom of our web pages. Your continued use of the site or your if you continue to provide us with Personal Information after we post any revisions constitutes your agreement to any such revisions.

 

What are the categories of personal information that we collect from you and what are the specific pieces of personal information that we collect from you?

 

Personal Information. “Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

 

  • The types of Personal Information we may collect are grouped into categories as follows: Possible identifiers include first and last name (or alias), email address, phone number, address, and fax number.
  • Select Information in Customer Records includes interests, your preferences in receiving marketing materials from us, your communication preferences, feedback, and survey responses.

 

Internet or Network Activity is collected automatically each time you simply visit the Site (“Usage Data”). This includes, without limitation, your Internet Protocol address (“IP Address”), the type of computer you use, the web browser you use, the web pages you visit, and the duration of your visit to the Site. An IP Address is a number assigned to your computer when you connect to the Internet. Each time you visit the Site, our web server may automatically recognize (where possible) and collect your IP Address.  From time to time, we track your online activity on the Site.  We will at times associate that information with information that can identify you, an account belonging to you, or your device or with information that can be used to contact you.

 

Employment Information. If you provide us with your company’s name and/or an email address from your business or place of employment, we may know where you are employed.

 

Inferences from the above Categories Used to Profile. We may use various pieces of Personal Information in the categories noted above to create a profile for you.

 

Cookies and Other Tracking Technologies. We also use cookies (a small text file placed on your computer to identify your computer or device and web browser). We use cookies to improve the experience of the Site.

 

Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Certain features of the Site may not work if you delete or disable cookies. Please be advised that some of our Service Providers may use their own cookies, or other tracking technologies in connection with the services they perform on our behalf.  See below for a discussion on our Service Providers.

 

You have the right to request from us (i) the categories of Personal Information we collect; and (ii) the specific pieces of Personal Information we collect.  You can request this information by (i) emailing us at infocontact@matthews.com; (ii) calling us toll free at (866) 889-0550; or (iii) writing to us at Matthews Real Estate Investment Services, Inc. 4110 N Scottsdale Rd., Suite 100 Scottsdale, AZ 85251, Attn: Personal Information Request,.

 

Please specify in your request of the data you are requesting.  The request may be for the categories of Personal Information we collect and/or the pieces of Personal Information we collect.  Once a verifiable request is received, we will disclose both the categories of Personal Information and the specific pieces of Personal Information collected about you within 45 days of receiving the request.  If you would like such information sent via post, please include a return address with your request.  If you would like such information sent electronically, please include an email address with your request.

 

You also have the right to request access to your Personal Information collected by us no more than two times in any 12-month period.  You can request access to your Personal Information by (i) emailing us at: infocontact@matthews.com; (ii) calling us toll free at (866) 889-0550; or (iii) writing to us at Matthews Real Estate Investment Services, Inc. 4110 N Scottsdale Rd., Suite 100 Scottsdale, AZ 85251, Attn: Personal Information Request,.

 

Please include the specific request that you would like to access your Personal Information collected by us.  Once a verifiable request is received, we will deliver your Personal Information collected by us via post or electronically in a portable format within 45 days of receiving the request.  If you would like such information sent via post, please include a return address with your request.  If you would like such information to be sent electronically, please include an email address with your request.

 

You also have the right to request that we delete all Personal Information collected from you.  You can make this request by (i) emailing us at : infocontact@matthews.com; (ii) calling us toll free at (866) 889-0550; or (iii) writing to us at Matthews Real Estate Investment Services, Inc. 4110 N Scottsdale Rd., Suite 100 Scottsdale, AZ 85251, Attn: Personal Information Request,.

 

Please include the specific request that we delete your Personal Information.  Once a verifiable request is received, we will delete all Personal Information collected from you within 45 days of receiving the request.

 

How do we collect (what are the sources of collection of) your personal information?

 

We collect Identity Data, Profile Data and Marketing and Communication Data mentioned above by directly asking you for that information either when (i) you apply for our products or services; (ii) you create an account on our website; (iii) you request marketing information be sent to you; (iv) you enter a competition, promotion or survey; or (v) give us feedback or contact us.

 

We also collect technical and Site data through automated technologies or interactions on the Internet or Network Activity, and Cookies and Other Tracking Technologies, as described above.

 

We collect Personal Information when you use this Site, use any of our services, update or modify information that is maintained on the Site, register for an event, and at other times. We also may receive Personal Information using social media websites and services. We may receive information about you from these and other sources.

 

You have the right to request from us the sources of collection of the Personal Information we have collected from you for the preceding 12 months.  You can request this information by (i) emailing us at: infocontact@matthews.com; (ii) calling us toll free at (866) 889-0550; or (iii) writing to us at Matthews Real Estate Investment Services, Inc. 4110 N Scottsdale Rd., Suite 100 Scottsdale, AZ 85251, Attn: Personal Information Request,.

 

Please include the specific request of the sources of collection of the Personal Information we have collected from you.  Once a verifiable request is received, we will disclose the sources of collection of the Personal Information we have collected from you for the preceding 12 months within 45 days of receiving the request.  If you would like such information sent via post, please include a return address with your request.  If you would like such information to be sent electronically, please include an email address with your request.

 

Why do we collect your personal information (What is our Business Purpose in doing so)?

 

Matthews has a legitimate business purpose in the collection of your Personal Information. Legitimate business purpose means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you and your rights before we process your Personal Information for our business purposes. We do not use your Personal Information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

 

You have the right to request from us the Business Purpose for the collection of your Personal Information for the preceding 12 months.  You can request this information by (i) emailing us at: infocontact@matthews.com; (ii) calling us toll free at (866) 889-0550; or (iii) writing to us at Matthews Real Estate Investment Services, Inc. 4110 N Scottsdale Rd., Suite 100 Scottsdale, AZ 85251, Attn: Personal Information Request.

 

Please include the specific request of the Business Purpose for the collection of your Personal Information.  Once a verifiable request is received from you, we will disclose the Business Purpose(s) for the collection of your Personal Information for the preceding 12 months within 45 days of receiving the request.  If you would like such information sent via post, please include a return address.  If you would like such information to be sent electronically, please include an email address with your request.

 

How do we use your Personal Information?

 

Except as otherwise stated in this Privacy Policy, we use Personal Information only as permitted by law and for our internal purposes and the internal purposes of our affiliates only. Internal purposes include, but are not limited to, our use of Personal Information to provide you with the Site, to establish your online account, to send you information and reports about types of properties that you may be interested in, to contact you directly about properties that you may be interested in, to provide you with any other services you request, to notify you of new products or services offered by Matthews through the Site or any of its affiliates, and to otherwise communicate with you about Matthews and any of its affiliates. We may also use Personal Information to send you marketing communications and e-mails about the Site, Matthews and our affiliates, and our services, respond to e-mails, provide customer support, and other similar matters.

 

We use Usage Data to customize your experience while visiting the Site and to evaluate and improve the design of the Site. We use Usage Data to help us run and maintain the Site, study traffic patterns, and generally learn about the usage of the Site. We also use such information for purposes of system administration, to improve the design and content of the Site, and to enable us to personalize your Internet experience.

 

Who do we share your Personal Information with?

 

We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

 

We will never trade or otherwise sell your personal information to third parties under any circumstances.

 

We will never share, trade, or otherwise sell your Phone numbers or SMS consent to third parties or affiliates under any circumstances.

 

You have the right to Opt-out of the sale of your personal Information. However, except as provided in this Privacy Policy, we do not sell Personal Information that you provide to us to unaffiliated third parties.

 

Our Service Providers

 

We may have a business purpose to disclose Personal Information about you to our service providers (“Service Providers”) who will agree to maintain such information in accordance with this Privacy Policy and not to use your Personal Information in any other way other than on our behalf. These Service Providers may provide a variety of services to us including, without limitation, processing and storing user information and data, updating your customer information records in our database (including address verification), conducting marketing and promotions, and sending or coordinating the sending of marketing communications on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use, or disclosure. We only provide our Service Providers with the information necessary for them to perform these services on our behalf. We do not authorize Service Providers to make any use of your information other than as specified by Matthews.  We may also disclose non-Personal Information, including unidentifiable Usage Data, in aggregate form to third parties including, without limitation, advertisers and business partners.

 

You have the right to request from us who your Personal Information is disclosed to for our Business Purpose(s) for the preceding 12 months.  You can request this information by (i) emailing us at: infocontact@matthews.com; (ii) calling us toll free at (866) 889-0550; or (iii) writing to us at Matthews Real Estate Investment Services, Inc. 4110 N Scottsdale Rd., Suite 100 Scottsdale, AZ 85251, Attn: Personal Information Request.

 

Please include the specific request of who your Personal Information is disclosed to for our Business Purpose(s).  Once a verifiable request is received from you, we will disclose who your Personal Information is disclosed to for our Business Purpose(s) for the preceding 12 months within 45 days of receiving the request.  If you would like such information sent via post, please include a return address.  If you would like such information to be sent electronically, please include an email address with your request.

 

Compliance with Laws and Law Enforcement

 

We may disclose Personal Information in special cases when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against someone who may have breached our Terms of Use or who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of the Site, or anyone else who could be harmed by such activities. We may also disclose Personal Information or other information when we believe that the law requires it and when we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas).

 

Related Party Transfers

 

Please be aware that your Personal Information and Usage Data may be transferred to and shared with businesses controlling, controlled by or under common control of Matthews or our affiliates.

 

By using the Site or otherwise providing us with Personal Information, you agree that any collection, use, transfer, and/or disclosure of your Personal Information and will be governed by the applicable laws in the United States.

 

Additional Rights and other requests with regards to your Personal Information.

 

Anti-Discrimination Right.  You have the right not to be discriminated against for exercising any of your rights related to your Personal Information covered in this Privacy Policy above.  That includes you not being denied any goods or services, being charged a different price for goods or services, being provided, or it being suggested that, you receive a different quality of goods or services.  We will never discriminate against you in any way for exercising any of your rights hereunder.

 

Opting Out. You may also ask us to stop sending you marketing messages at any time by unsubscribing to messages you receive from us; OR by contacting us as described below.

 

Correcting Personal Information. You may also ask us to correct or amend your personal information at any time by contacting us as described below.

 

You may request to Opt-Out of receiving marketing messages or contact us to correct or amend your Personal Information at any time.  You can request this information by (i) emailing us at: infocontact@matthews.com; (ii) calling us toll free at (866) 889-0550; or (iii) writing to us at Matthews Real Estate Investment Services, Inc. 4110 N Scottsdale Rd., Suite 100 Scottsdale, AZ 85251, Attn: Personal Information Request.

 

Please include the specific nature of your request.  Once a verifiable request is received from you, we will remove you from our marketing materials list or correct your Personal Information as requested.

 

California Residents. California residents and consumers have rights under the California Consumer Privacy Act (the “CCPA”) relating to the access to, deletion of, and sharing of personal information that is collected by businesses. We take our obligations under the CCPA very seriously and have modeled this Privacy Policy to include the protections afforded California residents and consumers under the CCPA.

 

How do we protect the security of your Personal Information?

 

We maintain physical, technical and administrative safeguards to reduce the risk of unauthorized access to Personal Information. When your personal data is stored by Matthews, we use computer systems with limited access housed in facilities using physical security measures. We protect your personal information during transit using encryption such as Transport Layer Security (TLS). However, although we employ such safeguards, information transmitted on the Internet and/or stored on systems connected to the Internet is never 100% secure. As a result, we cannot nor do we ensure, warrant, or guarantee the security or integrity of such information.

 

Does the Site contain links to other websites?

 

While you are using the Site, you may be linked or directed to other third-party websites outside of the Site that are beyond our control. A link to a third party’s website does not mean that we endorse it or that we are affiliated with it. You access such third-party websites or content at your own risk. Each of these third parties may have a privacy policy different from ours. Please review the privacy policies of these websites. We are not responsible for any actions or policies of such third parties.

 

How long will you use my Personal Information?

 

We will only retain your Personal Information for as long as reasonably necessary to fulfill the business purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

 

To determine the appropriate retention period for Personal Information, we consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Terms of Service

matthews.com  

Website Terms and conditions of Use 

 

READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. 

 

Welcome to Matthews.com (the “Site”). By using this Site, you represent you are an adult of 18 or more years of age, have the legal capacity to enter a contract, and agree to comply with and be bound by the following terms and conditions of use. Please review these terms and conditions carefully. By accessing the Site, you acknowledge you have read, understood, and agree to be bound to these terms. If you do not agree to these terms and conditions, you are not authorized to use and must cease and desist all use of the Site. 

  1. Agreement. These Website Terms and Conditions of Use (this “Agreement”) constitutes a legally binding agreement between you and Matthews Real Estate Investment Services, Inc., for itself and on behalf of its parent, subsidiary, and affiliated companies (hereinafter referred to as “Website Owner”) (also referred to herein as “we,” “us,” and “our”), and governs your access to and use of the Site and all associated services, content, and functionality (collectively included in references to the Site).  

WEBSITE OWNER RESERVES THE RIGHT, AT ITS SOLE DISCRETION, TO MODIFY, ALTER, OR OTHERWISE UPDATE THESE TERMS AND CONDITIONS AT ANY TIME. SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING. BY USING THE WEBSITE AFTER WE HAVE POSTED SUCH MODIFICATIONS, YOU AGREE TO BE BOUND BY THE REVISED TERMS. IF THE MODIFIED TERMS ARE NOT ACCEPTABLE TO YOU, YOUR ONLY RECOURSE IS TO CEASE USING THE SITE.  

You can view the most recent version of this Agreement at any time at Matthews.com. Your use of this Site shall constitute and be deemed your unconditional acceptance of this Agreement and the terms and conditions of use of the Site in effect at the time of your use of the Site. 

2. Privacy. Your use of the Site is also governed by our Privacy Policy, which is hereby incorporated into this Agreement. Please review our Privacy Policy at https://www.matthews.com/privacy-policy/. Website Owner reserves the right, and you authorize us, to use and assign all information provided by or collected from you in any manner consistent with our Privacy Policy. 2.

3. Site Content. The Site is provided on an “as is” basis and may use Internet services that are not under our direct control. While we strive to provide accurate descriptions of our products and services, we do not warrant that the descriptions, data, information, or other content on the Site are accurate, complete, or current. We reserve the right to correct errors and to cancel any orders, subscriptions or other business that were placed on or through the Site using incorrect descriptions or pricing. We do not warrant that the Site or its features will be accessible at all times or that it will function in an error-free manner. We reserve the right to cease operating the Site or any of its features at any time. 

4. Intellectual Property. All content on this Site including without limitation text, graphics, logos, trademarks, images, audio, video, software, data, and information is, and shall continue to be, the property of Website Owner or its content suppliers and is protected under United States copyright, trademark, and other proprietary rights and intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit any of the content on the Site, except as expressly permitted in writing by Website Owner. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this Site. 

5. Site Use. Website Owner grants you a limited, revocable, nonexclusive license to use this Site solely for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy content or collect data from the Site, reverse engineer or hack into the Site, copy any photograph, image, or other works, or use materials, products or services in violation of any law. Your use of this Site is at the discretion of Website Owner who may terminate your access and use at any time. 

6. Prohibition on Non-Human Access and Use. You expressly agree you will access and use the Site only through direct, personal human interaction. Any and all non-human access to or use of the Site is strictly prohibited. Prohibited non-human access and use includes but is not limited to:  

    1. Any access or use by artificial intelligence systems, machine learning algorithms, or other automated systems;  
    2. Any use of bots, scripts, spiders, crawlers, or other automated tools or programs;  
    3. Any automated scraping, harvesting, indexing, copying, storing, or collecting of Site content, data, or information;  
    4. Any use of automated data extraction, data mining, or data collection techniques;  
    5. Any reverse engineering of the Site’s structure, functionality, or content; 
    6. Any systematic downloading, caching, or replication of Site content; and 
    7. Any other form of automated or non-human access, use, or interaction with the Site

7. Additional Prohibited Activities. In addition to the prohibitions set forth above, you agree not to: 

  1. Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Site; 
  2. Use any device, software, or routine that interferes with the proper working of the Site;
  3. Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
  4. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site; 
  5. Attack the Site via a denial-of-service attack or a distributed denial-of-service attack; or
  6. Otherwise attempt to interfere with the proper working of the Site 


8. Right to Monitor. We reserve the right to monitor all access to and use of the Site to ensure compliance with this Agreement. We may employ automated and manual methods to detect prohibited non-human access and use. 

9. Termination. We may terminate or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe violates this Agreement or is harmful to other users of the Site, us, or third parties, or for any other reason. 

10. Links to Other Sites. The Site may provide links to other websites. This Agreement or the Site’s Privacy Policy may not apply to those other websites, which may have their own terms and conditions of use or other policies. You should review the terms of use and privacy policies of any other websites you visit. 

11. Compliance with Laws. You agree to comply with all applicable laws regarding your use of the Site. You further agree that information provided by you is truthful and accurate to the best of your knowledge. 

12. Indemnification. You agree to indemnify, defend, and hold harmless Website Owner and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of this Agreement or your use of the Site, including, but not limited to, any use of the Site’s content other than as expressly authorized in this Agreement. 

13. Disclaimer. THE INFORMATION ON THIS SITE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. YOU AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK. WEBSITE OWNER DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE SHALL BE TO DISCONTINUE USING THE SITE. 

14. Limitation of Liability. UNDER NO CIRCUMSTANCES WILL WEBSITE OWNER BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE SITE, YOUR SITE USE, OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE AND/OR CONTENT IS TO CEASE ALL OF YOUR SITE USE. 

THE AGGREGATE LIABILITY OF WEBSITE OWNER TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SITE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO WEBSITE OWNER FOR USE OF THE SITE DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM OR (B) $100. 

You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in this Agreement that directly conflict with such laws may not apply to you. 

15. Copyrights and Copyright Agent. If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have otherwise been violated, please provide a notice containing all of the following information to CopyrightAgent@Matthews.com: 

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; 
  1. A description of the copyrighted work you claim has been infringed; 
  1. A description of where the material you claim is infringing is located on the Site; 
  1. Your address, telephone number, and e-mail address; 
  1. A statement by you that you have a good faith belief the disputed use is not authorized by the copyright owner, its agent, or the law; and 
  1. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and you are the copyright owner or authorized to act on the copyright owner’s behalf. 

16. Applicable Law. This Agreement and any dispute or claim arising out of or in connection with this Agreement, the Site and its contents, or your use of the Site (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Tennessee, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to this Agreement or the Site shall be instituted exclusively in the federal courts of the United States in and for the County of Davidson, State of Tennessee, located in the City of Nashville. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. 

17. Severability. If any provision of this Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so this Agreement will otherwise remain in full force and effect. 

18. Relationship of the Parties. Each party is, and shall remain, an independent contractor and nothing contained in this Agreement shall be construed to make either party a partner, joint venturer, employee or agent of the other party, and neither party shall hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability or other obligation of any kind, express or implied, in the name of or on behalf of the other party. 

19. Contact Information. Questions or comments regarding the Site or this Agreement should be directed to: 

Matthews Real Estate Investment Services, Inc., c/o Webmaster, 1600 West End Ave., Ste. 1500, Nashville, TN 37203. 

20. Enforcement Actions. Without limiting any other remedies available to us, we may, in our sole discretion and without prior notice or liability, take any or all of the following actions in response to actual or suspected violations of this Agreement: 

  1. Issue warnings; 
  2. Temporarily or permanently restrict or block access to the Site from specific IP addresses, devices, or users; 
  3. Implement technical measures to prevent prohibited non-human access; 
  4. Terminate your access to the Site; 
  5. Take appropriate legal action, including without limitation, referral to law enforcement for potential criminal prosecution; and/or 

Pursue any other remedy available at law or in equity. 

21. Cooperation with Authorities. We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone accessing or using the Site in violation of this Agreement. 

22. Entire Agreement. This Agreement, together with the Privacy Policy and any other documents expressly incorporated by reference, constitutes the sole and entire agreement between you and Website Owner with respect to the Site and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Site. 

BY USING THIS WEBSITE, YOU ACKNOWLEDGE YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU ARE NOT AUTHORIZED TO USE THE WEBSITE